For all queries regarding the product or website please e-mail us at support@theherbalblend.com and we would be delighted to assist you.
The full set of terms and conditions governing The Herbal Blend is available at our website.
All of our inventory is kept in our own warehouse. We store, manage and ship our products to you, no matter where you are, with the utmost care and efficiency.
We at The Herbal Blend are fully dedicated to our customers' satisfaction. Rest assured that The Herbal Blend products available on our website are 100% genuine and authentic.
We at The Herbal Blend maintain a very high level of quality control and till date, we receive minimal complaints about the quality of our packaging. Furthermore, less than 1% of our products we ship in a year are returned to us as damaged. To ensure your products remain undamaged during the shipping process, we package our products in bio-degradable study shipper boxes.
You can enter the promotional code at the top of the site and see the applicable discounts displayed on the product.
Alternatively, when you reach at the 'Checkout' button, you will be directed to a section where you can enter your Gift Voucher/Promotional code. On entering the code, the valid amount/offer will automatically be applied to your order. You can then proceed to checkout and pay the remaining amount using your chosen form of payment
If you are registered with us, we will share regular email alerts with you about upcoming products. We also feature our newly launched products with a 'New Launch' marker on our home page for ease of browsing and shopping. Subscribe to our newsletters for latest updates on product launches and promotions.
We use the PayU Secure payment gateway for all card payments and also for Net banking. These are standard secure payment methods so that we can ensure that all your online transactions with us are processed in an extremely safe manner. You'll be redirected to your individual bank's page where you'll have to enter OTP (one time password sent on your mobile). The Herbal Blend does not store any Card Number / Account Number for the transaction.
Please contact our Customer Care or mail us on the this email support@theherbalblend.com
Yes, we will charge VAT & GST on all online orders. All prices shown are GST inclusive
For Domestic orders: You can pay for purchases using Debit, Credit card, Net banking methods as well as a variety of Wallets such as Paytm, Free charge, Mobikwik etc.
Yes, we are happy to take your order over the telephone where our Customer Care will be happy to help you. There may be certain products and promotions not available when ordering over the phone but we will try our best to advise on suitable substitutes.
Please refer to our Returns and Refunds Policy to understand if your order qualifies for a return. The Refund amount will reflect as per your bank guidelines which is usually within 7-10 business days.
We believe strongly in our products and their quality and want you to be completely happy with your purchase. If you are disappointed in any way, we would like to know. Please see our Returns Policy.
Contact our customer care. We would love to help you.
For India orders – All domestic orders are processed within 2 business days. You can expect delivery of the order within 3-7 business day. For locations which are in the interiors or in difficult coverage area, this may take between 10-12 working days.
Goods will need to be signed for upon delivery. If you cannot be there to sign for your delivery please suggest an alternative i.e. a family member, colleague, neighbor, etc. We highly recommend that you take your order delivery yourself as The Herbal Blend takes no responsibility for goods signed by an alternative person.
Each product in your order is first cushioned with a bio-degradable material and then placed in a sturdy recyclable shipper box. The box is then taped and prepared for shipping. We pride ourselves on the quality of our packaging.
All our deliveries are serviced through well-reputed couriers. As soon as your order is dispatched, you will receive an email with your package's tracking number as well as the name of the courier company that is processing your order. You can use the tracking number to track the status of your package on the courier company's website.
